Should I pay 100% upfront for a website or app?

No. Standard practice is phased payments tied to deliverables—e.g. design approval, staging launch, final handoff. Never pay the full amount before you see working software on a test URL.

What does IP ownership mean in a software contract?

It means you own the code, designs, and assets you paid for—not the agency. The contract should state you receive source code and credentials at handoff without ongoing license fees for your own product.

How do I know if an IT company is legitimate?

Verify live client work, a real business address, clear contract terms, and responsive communication during the sales process. Check Google reviews and ask for one reference you can call—not only a written testimonial.

Business & Leadership

15 Questions Non-Technical Owners Should Ask Before Hiring an IT Company

Contract, ownership, maintenance, and exit questions business owners and CFOs should ask any web or software vendor—written in plain English, not developer jargon.

By the LogicLitz delivery teamPublished 11 July 2026Updated 11 July 20262 min read

Written from our experience building and maintaining client websites, custom platforms, and five LogicLitz products. Review our client work and editorial ownership.

Relevant for: India · Global

Before you discuss price

Can you show me three live projects similar to mine—not mockups?
Who will be my single point of contact day to day?
What happens if the main developer leaves your company mid-project?
Do you operate any software yourselves, or only build for clients?
Will I own the source code, domain, and hosting accounts?

About scope and delivery

What exactly is included in “one round of revisions”?
Who writes the content and who provides product photos?
What is the payment schedule tied to—which milestones?
What do you need from me each week to avoid delays?
How do we handle features we think of mid-project?

After launch (where most owners get surprised)

What is included in support for the first 30/90 days?
What does monthly maintenance cost and what does it cover?
If I leave you, can another developer pick this up easily?
Where are backups stored and who has admin access?
Will you train my staff to update basic content?

LogicLitz

FAQ

Questions, answered.

Straight answers about how we work, where we ship from, and what working with LogicLitz looks like.

Click any question to expand

Ask about live proof, IP ownership, milestones, post-launch support, hosting access, and what they need from you to stay on schedule. Price should come after you understand what you are buying.